SurfShark VPNAlthough Surfshark VPN has only been in the market a short while ago, I decided to compare it with other best VPN providers.

I was happy to know that the VPN was not involved in any scandals around its logging policy. It definitely serves the provider to have a good reputation.

Is the company as credible as it seems to be at first sight?

I’ve tested the services and set forth the results in this Surfshark VPN review.

Today you will get to know:

  • Why is it worth using Surfshark in 2019?
  • What are the major plus points of the provider?
  • What are the unbiased speed test results?
  • How to install Surfshark on Windows?

Use this handy navigation on the page of the review to find the most interesting information for you:

Your internet activity might eventually become public. And so if you’re planning to be safe and secure online, VPN is the number one tool to help you.

It only remains to find the most credible and reliable provider.

And who knows, maybe Surfshark VPN is the very thing.


Surfshark Unique Benefits and Features

Before coming to the details of this Surfshark review, I propose you to glance at the list of main advantages and disadvantages of the provider and its services.

Surfshark VPN pros Surfshark VPN cons
No logs  Speed drops
Unblocks Netflix  Limited protocols
Kill Switch
30-day money back
800 servers in 49 countries
First-class support
7-day free trial
No limits for the number of gadgets
256-bit encryption

If you would like to know my opinion, I must admit that Surfshark is not bad in terms of value for money factor. Its additional facilities serve to provide top-level security.

Along with that, the speed drop is significant, which may antagonize seeders and gamers.

Has it helped you to understand how strong the provider is? Or maybe now you are convinced that Surfshark VPN is not worth using at all?

Still confused?

Then, you’d better read this review up to the end. And who knows, maybe user reviews will help you to find the answers to your questions?

Anyway, there are top 3 VPN providers that have stood the test of time and offer perfect services for its users. Here they are:

If you are still interested in Surfshark, spend 5-7 minutes on reading the review about one of the cheapest VPNs. After it, you’ll get access to the information required to make a decision.


Pros and Cons of Surfshark

If you haven’t decided whether to use Surfshark or not, this section of the VPN review will help you.

I’ve collected all the plusses and minuses of the service in one place for your convenience.


Surfshark and Its Advantages

Would you like to protect yourself online? Is unrestricted access to web resources interesting for you?

Then, perhaps, you would like to use a worthwhile VPN provider.

Now, the most beneficial features of Surfshark will be presented.


No-log VPN Policy

First and foremost, Surfshark VPN provider keeps no logs on its subscribers’ activities. In other words, the service has no records on what you are doing online when being connected to Surfshark servers.

More information about it you’ll find further in the text.


Surfshark Servers: 800+ Units

SurfShark server locations

The number of servers is rather impressive. What is even more, they are located in different parts of the world: Europe, Asia, Africa, Australia, South and North America.

On Surfshark website, I’ve found information that its servers are located in more than 50 countries. But I’ve counted only 49 in fact.

If you don’t find these numbers attractive, it’s recommended to opt for ExpressVPN or any other credible VPN provider with a large server park.


Multi-Platform Compatibility

One of the major advantages of Surfshark VPN is the facility to set up and run the app on many platforms.

Applications Android
iOS
Desktops/Laptops Linux
MacOS
Windows
Browsers Crome
Firefox
Smart TVs AppleTV
FireTV, etc.
Consoles PlayStation
Xbox
Routers AsusWRT
DD-WRT
Linksys
Netgear
Tomato
TP-Link

I haven’t found app installers for routers. The thing is that Surfshark can be installed on any router that supports OpenVPN. However, you’ll have to do it manually.


Perfect Customer Support

SurfShark support Credible providers such as NordVPN offer live chat support. It serves to solve problems in a matter of minutes. Besides, it’s very handy to ask for help when setting up a VPN on a router, for example.

I like Surfshark support. I had to wait for about 1 minute. The specialist answered all my questions.

Apart from live chat assistance, the provider offers a set of guides and instructions on the following topics:

  • applications;
  • FAQ;
  • Billing and Account;
  • Smart TVs and Consoles;
  • How to connect to routers;
  • How to connect manually;
  • Custom DNS setup.

The instructions and guides are easy-to-understand.


Surfshark Free Apps

Despite the fact that Surfshark is a paid service, there is a facility to use this VPN free of charge.

Of course, time is limited.

Surfshark offers a free trial period which lasts for 7 days.

Here are the details:

  • a free trial is offered on App Store and Google Play;
  • it’s necessary to create an account with email and password;
  • credentials might be used to login the VPN app on Windows and other OS;
  • Credit Card information is a must to create an account;
  • after 7 days you’ll be charged automatically;
  • it’s possible to cancel the trial from Google Play an App Store accounts.

Moderate Prices

The monthly price of Surfshark is rather high – $11.95. But the price can be reduced by 83%. To make use of this attractive price, you’ll have to pay for a 2-year subscription – $47.76.

To my mind, the offer is very lucrative.

Tariffs and prices of SurfShark

Beneficial Functions of Surfshark

In order for the service to work properly and cope with the task to make users anonymous on the Internet, Surfshark has integrated a set of useful facilities:

  • Kill Switch;
  • Whitelister;
  • MultiHop;
  • CleanWeb;
  • unlimited number of gadgets;
  • Camouflage Mode;
  • NoBorders Mode;
  • Ad-blocker.

Surfshark and Its Drawbacks

I know this part of VPN review is no less attractive.

Before paying for any service, it’s strongly recommended to study the weak sides of the app.


Slow Speed

The service always offers to connect to an optimal server. As a rule, Surfshark proposes the nearest one and therefore the fastest.

However, it’s not the way-out if you’re located in Europe or Asia and want to stream American services. Sometimes, the speed might be reduced by 90%.

That’s why I can’t include Surfshark to the list of the fastest VPNs.


Limited Number of VPN Protocols

The provider offers only 3 tunneling protocols. I cannot say it’s enough to cope with all tasks on the Internet.


Credit Card Data

I suppose you would like to make use of Surfshark free trial. But you should know that your Credit Card information is required to create an account.

And in case you forget to cancel the subscription of course (if you don’t like the service), you will be charged automatically.


Surfshark: Speed and Security Tests

As for me, security and speed sometimes become determining factors when choosing a VPN provider.

That’s why I’ve checked how Surfshark influences the speed of my internet connection.

Also, I’ve carried out some leak tests to get to know if the service is worth using or not.


Speed Test Results for Surfshark VPN Provider

Are you ready to have a look at unbiased speed test results of Surfshark VPN?

Let’s get started!

I’d like to begin this part of Surfshark review with my network speed results when the client is off. The download speed is 79.18 Mbps whereas the upload speed is 74.41 Mbps. The latency is perfect – 2 milliseconds.

Speed without SurfShark

Actually, I’ve tested 59 locations out of 67 possible. The results are not bad, in general.

Of course, the speed drop is observed. However, it’s a norm, as the distance between you and the site grows and the requests are passing through a VPN server located in a remote country.

Nevertheless, some Surfshark servers have performed not bad results.

For example, the upload speed has dropped by 17% when I’ve connected to a VPN server in Latvia.

SurfShark speed test (optimal server)

Also, I’ve found out that servers in France, Italy and Spain are the fastest for my location (Europe) as well.

I can stream video and music without buffers and lags. Online gamers will also like Surfshark for good speeds.

However, in case the server is located too far away, speed troubles are possible. Thus, download speed dropped by 89% when I’ve chosen the US-based Surfshark server for Netflix streaming.

SurfShark speed test (US server)

However, some WiFi hotspots perform even worse speed. So that streaming is still possible.

Also, I tested Surfshark speed when trying a server in South Africa. Unfortunately, I experienced latency test error. It happens when the speed is extremely slow.

Thus, to conclude, I’d like to say that it’s better to connect to the nearest Surfshark VPN servers. Otherwise, the troubles are possible.


Leak Test Results for Surfshark VPN

Coming to one of the most significant parts of this Surfshark VPN review, I must admit that not all providers pass this testing successfully.

The results of Surfshark testing were surprising for me.

SurfShark leak test results

As you can see on the screen, the IP of a VPN server is detected. My real IP address is masked. It guarantees my identity, as well as my activity, is hidden from the prying eyes.

To conclude:

  • I use Surfshark app version 2.1.1;
  • IP, DNS and WebRTC leaks are not detected.

Too good to be true?

I also had some doubts in this respect. And so I’ve decided to carry out extra testing.

And this time I was satisfied with the results again!

SurfShark DNS leak test

Leak absence gives reason to believe that my identity will not be disclosed until the moment I stop using Surfshark VPN.


Surfshark Logs

I could barely find a VPN provider which would state it keeps logs. They do their best to ensure a potential consumer that the service is 100% secure due to its zero-logs policy. Which not always true.

To dot every i and cross every t, I’ve studied Surfshark privacy policy in search of the detailed information on this point.

The Surfshark policy was last updated on March 8, 2019.

Due to its beneficial location (the BVI), the company doesn’t process any information related to Surfshark users’ online activity.

In so doing, the VPN provider does NOT store the following data:

  • browsing history;
  • connection time stamps;
  • network traffic;
  • session information;
  • used bandwidth;
  • user IPs.

SurfShark logging policy

However, Surfshark reserves the right to collect some information:

  • user’s email and a password in an encrypted form;
  • payment details (date, sum, currency) and order history.

This information is required for good VPN app performance. Also, emails are used for notifications and password reset.

Summing up what has been said, Surfshark doesn’t keep logs. It makes the provider credible and reliable in terms of user anonymity.


Tunneling Protocols of Surfshark

The service has 3 tunneling protocols. The system offers the most suitable tunneling protocol on default. It is determined by the VPN server location and user activity.

However, the choice of protocols is not diverse. Only 3 VPN protocols are available:

  • IKEv2 (provides high-grade security, works faster than L2TP, PPTP and SSTP);
  • OpenVPN TCP (possesses considerable customization, extremely secure and works very fast);
  • OpenVPN UDP (yields to TCP in speed, but is more reliable).

Surfshark: Benefits and Features Tests

Here is a practical part of my Surfshark VPN review. I’ll show you how easy it’s to install and use the Surfshark app on a Windows laptop.

Besides, I’m going to highlight the facilities of all Surfshark client.


How to install Surfshark VPN on a Windows laptop?

Surfshark download process took less than 2 minutes! Not bad for a provider that is not on the list of top 5 VPN services!

For a start, I’ve opened Surfshark website. The first thing to strike my eye was the opportunity to change the language of the site.

There are 7 available languages (English, Spanish, German, French, Italian, Dutch and Chinese).

I’ve selected English and kept on doing my job by clicking on ‘Get Started’.

SurfShark front page

Lifehack! I bet you’ll be interested in how to reduce the price. The provider supplies its future subscribers with this opportunity. It’s allowed to enter a coupon code into a special field to get a discount.

But how to find it?

You’ll find such promo codes on the official site of the provider.

The system has offered me to choose a plan, enter my email and select a method of payment.

Choose SurfShark plan

There are 4 possible ways to pay for Surfshark subscription:

  • Credit cards;
  • PayPal system;
  • Google Play (for Android devices);
  • Cryptocarrency.

As soon as the payment is made, the information is sent to the notified address.

The next step on the way to unrestricted and safe web surfing with Surfshark VPN is to download VPN client.

For that reason, I have logged in the website and downloaded the app installer. This time it was Windows.

Download SurfShark

I’ve spent only 1 minute and 8 seconds to set up Surfshark VPN client on my Windows laptop. Manual setup was unnecessary.

When I ran the client, it offered me either to create an account or to log in. Of course, I chose the second variant. I used the same username and password for the client as for the account on the site.

Surfshark VPN has identified WiFi network I used to get access to the Internet and offered me to select default protection for this WiFi.

Well, WiFi protection is evident!

SurfShark client

What’s next?

It’s time to change the location and become invisible to my ISP and other interested parties.

There are two options:

SurfShark connection

  • click on the ‘Quick connect’ button and connect to an optimal server;
  • open ‘Locations’ and choose the server you want to connect to.

The second variant helps to browse the web as if you are located in the country server of which you choose right now.

It’s very convenient for bypassing geo-blocking.

To change the location, you are to click on another country. It’s not obligatory to disconnect before changing the location. The client provides Surfshark me with information about the IP, VPN status, the time I’m under protection.


How to Use Surfshark VPN Client?

The facilities of this VPN client for Windows devices make it very handy and user-friendly.

  • What should you do when you forget a password? You won’t have to contact Surfshark customer support. Just open the client, click on ‘Forgot your password?’ and follow the instructions.
  • It’s possible to get rid of annoying ads, malicious soft, phishing attest and trackers within one click only! Enable ‘CleanWeb’ function to make use of it.
  • ‘Whitelister’ feature serves like split tunneling, allowing some apps and websites to go round VPN. You are to add them to the list. Sometimes, it’s required to refresh or reconnect Surfshark in order for it to work properly.
  • If you aim at surfing the network anonymously, have a closer look at Surfshark ‘MultiHop’ function. In this case, you connect to the World Wide Web through 2 countries. As a result, you get ID protection and digital footprint masking.
  • The provider offers to start the client when Windows starts. It makes your device protected all the time.
  • ‘Auto-connect’ feature allows users to save the location to which the VPN would automatically connect when it starts. It might be a certain country or an optimal location.
  • Unlike other VPN clients, Surfshark makes it possible to enable/disable Kill Switch when the VPN is on.
  • It’s allowed to select whether to always or never automatically connect to VPN on known or new WiFi networks.
  • The VPN automatically selects the best protocol (out of IKEv2, OpenVPN (TCP or UDP). However, you can choose it manually.
  • Due to the ‘NoBorders’, the subscribers of Surfshark manage to bypass internet restrictions (for example, the Great Firewall).

The points mentioned above are not statements from the Surfshark website. All these functions are available as soon as you run the client on your Windows PC!


How to Use Surfshark on Netflix?

One of the top reasons to use a VPN is the facility to access entertaining services to the full. And sometimes the only way to reach this goal is to change the location by means of Virtual Private Networks.

Did you know? Albania is the country where only 4.1% of Netflix content is available. As for the rest of the world, people get access to about 32% of Netflix library, on average.

And here is the most intriguing part of this Surfshark review. You’ll get to know whether Surfshark works with Netflix or not.

The provider has Surfshark servers in 12 US locations. Besides, the provider is not blocked by Netflix.

SurfShark works with Netflix

Lucky you are!

You can stream Netflix TV shows and movies from all over the world without restrictions.


Can I Open Sites for Torrenting?

As far as Surfshark has shown good leak results, seeders can count on security while downloading torrents.

That’s why I’ve checked whether the service unlocks restricted sites.

The result is great again! No restrictions for Surfshark VPN while torrenting.

SurfShark and torrent trackers

Just connect to one of Surfshark US-based VPN servers and the world of entertainment will be at your disposal.

Don’ forget to leave a comment if you have already tried Surfshark on any of your devices!


Surfshark: Frequently Asked Questions

The provider is based in the British Virgin Islands, which does not require data storage or reporting. This location is very beneficial for VPN subscribers.

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Unfortunately, there’s no way to boost the speed. If you want to have the fastest VPN speed, just connect to the server it offers (an optimal server).

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Firstly, the provider doesn’t keep logs on its subscribers’ activities. Secondly, it encodes traffic by means of a 256-bit key. Thirdly, automatic Kill Switch function prevents identity disclosure when a VPN connection is lost. Thus, Surfshark is rather secure.

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The provider offers a 7-day free trial. You are to create an account after downloading the app on Apple Play Store or Google Play. When your account is ready, you have an opportunity to download the client for any operating system.

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