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Webroot WiFi Security Review

Last updated: July 8, 2020 By Dean Chester

Every prudent Internet user is looking for a secure tool that would be able to ensure safety and privacy on the Internet. No matter whether it is an antivirus for computer protection or the best VPN software for anonymity on the Web.

Webroot WiFi Security Review

Webroot is software exactly of this kind. It offers different products: SecureAnywhere Antivirus, SecureAnywhere Internet Security Plus, and SecureAnywhere Internet Security Complete. The company was founded in 1997 with the aim of providing customers and businesses with Internet security.

Tariffs and prices of Webroot VPN

Webroot is known as one of the best antivirus software

Webroot is known as one of the best antivirus software. However, the company has launched its own VPN recently. Webroot WiFi Security was designed for people who often use public hotspots with different platforms.

The price for the provider starts from $39.99 to protect three devices for a year. In case you’re not satisfied with the number of simultaneous connections, get another plan allowing 5 devices. It will cost you $59.99.

When it comes to paying for the service, choose one of the following methods:

  • Bank Cards: MasterCard, Visa, American Express, Discover Card, JCB Card;
  • PayPal.

Unfortunately, there is no such option as paying with cryptocurrency.

Note: Some subscriptions begin with a free session, to avoid being charged using a Webroot free trial, you must cancel your subscription before it ends. Webroot doesn’t offer a money-back guarantee.

Info on servers in different countries

New Webroot WiFi Security offers connections to 35+ countries of your choice

New Webroot WiFi Security offers connections to 35+ countries of your choice. Among them servers in the UK, the USA, Canada, Russia, Cyprus, the Netherlands, Norway, Sweden, Switzerland, Spain, Singapore, Thailand and other countries.

If you use some of the servers regularly, it will be convenient to ‘favorite’ such locations. They will be shown at the top of the location server list.

It is also possible to select the “Automatic” connection, it allows the app to choose the best location according to your current IP.

Security and Privacy

On the Webroot WiFi Security Privacy Statement, it is noted that the company doesn’t collect or log any browsing activity, IP addresses, DNS queries, or shared/viewed data. However, minimal usage statistics are saved to maintain a quality of service. Stay cautious and read the privacy policy carefully.

As for protocols and encryption method of the provider, they are up-to-date. However, we haven’t found any information about OpenVPN. It seems this protocol is not supported by Webroot WiFi Security. In the settings of Webroot VPN application you can choose from:

  • IKEv2;
  • L2TP/IPsec;
  • PPTP.

What is really important is that the VPN uses the most robust ciphering – AES 256-bit encryption. It’s considered to be the most reliable and trustworthy today. It proves that the company takes the issues about security and privacy seriously.

Webroot customer service

You may well face some technical issues even with the best VPN applications

You may well face some technical issues even with the best VPN applications. That’s why it’s vital to have a possibility to contact the Webroot team at any time. Fortunately, there’re a lot of ways to get a hold of them. First, you can submit a ticket on the official website,

Such options are also available:

  • Find an answer using Webroot interactive knowledge base;
  • Send a message for support;
  • Call a customer support representative.

Note: You can contact Webroot via call during Webroot business hours in Denver, Dublin and Sydney.

Client Account procedures

We’ve spent a few minutes to get the VPN on our Windows desktop. The process is easy and even intuitive. First, you have to create a Webroot account. You can do this on the official website. Just fill in a form with the necessary information. However, if you have already had Webroot SecureAnywhere Console Account or want to change your password, it’s better to read this information.

Confirm authorization on your e-mail

Confirm authorization

and download Webroot WiFi Security on your device.

download Webroot WiFi Security

Enter your password and username once again to access the app. Find a server you want to connect and that’s it.

Enter your password and username once again to access the app

IP Leak test and speed test for Webroot WiFi Security

We’ve connected to the server in France and decided to test the location for IP leaks and speeds

We’ve connected to the server in France and decided to test the location for IP leaks and speeds. It is interesting to know what is our IP address.

The results are the following:

  • No IP leaks detected. Our location is Paris and the IP corresponds to the provided address by the VPN.

No IP leaks detected

  • Webroot WiFi Security hasn’t reduced our speeds significantly. The first screenshot shows the speeds without the VPN.

Webroot WiFi Security

The second – with the running application. As you can see, the speeds are satisfying. 32.90 Mbps will allow you to stream music and HD videos, play computer games online, and many others.

The second – with the running application


Unfortunately, Webroot WiFi Security works only on the most popular platforms, such as Windows, Mac, iOS and Android. If you need the best VPN app for Linux or configure a VPN on a modern router, you have to choose another provider.

Functions of Webroot WiFi Security

If you still ask yourself “Do I need a VPN?”, look at other functions of Webroot WiFi Security:

  • Unlimited data access;
  • Protection from malicious websites (available only on Android, Mac and Windows);
  • Safe and secure browsing;
  • Auto-connects on insecure Wi-Fi networks.

The VPN uses Webroot BrightCloud Threat Intelligence. Such feature classifies web pages to reveal hidden relationships between URLs that signal untrustworthy and malicious websites. In other words, Webroot WiFi Security prevents consumers from visiting risky pages and protects usernames and passwords against any third-party.


Webroot WiFi Security was specially designed to protect customers against malicious threats. The software is able to prevent financial and identity thefts. Moreover, the VPN hides your IP addresses and encrypts data to keep you safe on the Web. A Webroot WiFi Security mobile app automatically detects when you’re browsing on a suspicious page - even if you haven’t signed up for anything, and all you did was just download the app. We think this function is extremely convenient and useful. The provider does not offer refund if you have bought the software through Webroot. However, for app store purchases, regular app store refund policies apply.

We encourage you review these Webroot WiFi Security pros and cons when making your purchasing decision.

Advantages of Webroot WiFi Security:

  • Free trial;
  • User-friendly applications;
  • No logs;
  • Robust encryption;
  • Simple setup;
  • Decent speeds;
  • BrightCloud Threat Intelligence.

Disadvantages of Webroot WiFi Security:

  • Cryptocurrency is not available as a payment method;
  • Runs only on Windows, Mac, iOS and Android.
VPN-Review - Chief Editor
Dean Chester
Cybersecurity and online privacy expert and researcher. He's been published on OpenVPN, EC-Council Blog, DevSecOps, AT-T Business, SAP Community, etc. Dean has been testing VPNs for 8 years.

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